TY  - GEN
AU  - Dale H Besterfiled
AU  - Micha Carol Besterfield ett al.
ED  - 
TI  - Total Quality Management
SN  - 9789353066314
U1  - 658.562 
PY  - 2021///
CY  - Chennai
PB  - Pearson
KW  - Management
ER  -