TY  - BOOK
AU  - Zeithaml Valarie A
ED  - 
TI  - Services Marketing : Integrating Customer Focus Across the Firm
SN  - 9781259026812
U1  - 658.8 
PY  - 2014///
CY  - New Delhi
PB  - Mcgraw Hill
KW  - Management
ER  -