Parasuraman A <br/><br/>
Marketing Research 
Parasuraman A 
 - New Delhi  Biztantra  2008 
 - 683p. 
<br/><br/><label>ISBN: </label>9788177225143  349 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management 
<br/><br/><label>Dewey Class. No.: </label>658.012